“I wanted to thank you for such fantastic communication, patience and support getting my client to engage in the programme.” From one of our referrers.
St Marks Referral process:
Who can refer directly to St Marks:
- Qualified counsellors/key workers employed in the Addiction Field and working within a South Island Community AOD service (CADS) or NGO addiction service funded by local DHB
- Tāngata whai ora wishing to fund their own treatment privately (you will still need an assessment).
Who cannot refer directly to St Marks:
- Tāngata whai ora (self-referrals) unless intending to fund their own treatment
- General Practitioners
- Department of Corrections unless through a regional coordinator or S.Island AOD service (we do have a contract for a bed with Corrections)
- North Island Services
Requirements for admission:
- A recent AOD Comprehensive Assessment completed by a qualified practitioner
- Pre admission paperwork returned
- Supporting information e.g. Reports from other services relevant to referral
- Admission to St Marks once accepted, must be on a Monday, Tuesday or Wednesday
Process on receipt of referral:
Our clinical team will review the information received and decide in collaboration with the referrer as to the tāngata whai ora suitability for the programme.
Our admin team will confirm acceptance and send you our pre admission paperwork, once we have received the pre admission paperwork back from you, a date will will allocated for entry and you will be informed, you should have at least four weeks notice, though occasionally we will try and get the tangata whai ora here sooner.
Once St Marks allocate an entry date and a one-on-one practitioner for the tangata whai ora. The referrer will be notified by email in the first instance. The allocated practitioner will then liaise with both the referrer and the prospective resident as they establish an admission pathway including duration of programme (number of weeks), detox arrangements/bookings as required, travel plans and aftercare/discharge plans. You will also be in contact with our admin staff who are really friendly and knowledgable about the things our practitioners need to ensure smooth admission.
Contact between the St Marks staff, tāngata whai ora and referrers is of the utmost importance to achieve the best possible outcome for people.
The reason we ask for the pre admission paperwork first is to ensure a speedy transition to entry date. It is our experience that when we allocated a date, sometimes, we have had to postpone or change that date as the paperwork we need to admit someone was not here in time, medication not arranged, benefits not in place and so on. It can be an anxious time for someone coming here and we want it to be as smooth a transition to here as possible.